For Driven Teams with

For Driven Teams with

For Driven Teams with

Big Goals

Big Goals

Big Goals

We really care about the people we work with. We want you to be a sensational success. So if you invite us into your corner, we’ll say— no matter your size, your brand can be more than just a cool makeover. It can drive people from “that’s slick” to “I’m in love”. You know, major buy-in.

Why buy-in? Because it shouldn’t be easy for you to get swept away. Each month, the next big thing bursts through that door. Features get copied, trends shift, and your customer changes their mind. The pace is exhilarating, but relentless. That’s why our job is to anchor you. Make you uncopyable. Because when customers are bought into something more, it’s harder to steal them away.

Branding can feel vague, complicated, fluffy. We make it concrete. That’s why we have just one goal. To help you build a brand that your customers can’t help but feel pulled into.


We really care about the people we work with. We want you to be a sensational success. So if you invite us into your corner, we’ll say— no matter your size, your brand can be more than just a cool makeover. It can drive people from “that’s slick” to “I’m in love”. You know, major buy-in.

Why buy-in? Because it shouldn’t be easy for you to get swept away. Each month, the next big thing bursts through that door. Features get copied, trends shift, and your customer changes their mind. The pace is exhilarating, but relentless. That’s why our job is to anchor you. Make you uncopyable. Because when customers are bought into something more, it’s harder to steal them away.

Branding can feel vague, complicated, fluffy. We make it concrete. That’s why we have just one goal. To help you build a brand that your customers can’t help but feel pulled into.


What is your goal?

What is your goal?

What is
your goal?

What is your goal?

What is
your goal?

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Make Your

Mark

For new ventures, we help them find their focus — stepping out of business plans and into the mind of their ideal customer. We pinpoint their unique value to their customer, and turn that into an inspiring foundation to grow from.

Freshen

Up

For teams gearing up for a big moment — like a launch, expansion or new campaign — we refine and refresh their approach to get razor-sharp. We tighten what’s loose, clarify what’s vague, energize what’s stale, so they can move forward with confidence.

Reinvent

Yourself

For the teams who need to pivot, we help them reshape what they have to align with a new vision and direction. We work with them to zero in on what’s worth keeping, rethink what’s holding them back, and imagine a new, exciting future.

Our Services

Our Services

Our Services

Branding

Our core offering. We focus on creating a distinctive brand that feels personal and inviting for your customer.

  • Strategy

  • Brand Story

  • Positioning

  • Customer Job Definition

  • Naming

  • Manifesto Development

  • Voice & Tone

  • Visual Identity

  • Brand Playbook

Branding

Our core offering. We focus on creating a distinctive brand that feels personal and inviting for your customer.

  • Strategy

  • Brand Story

  • Positioning

  • Customer Job Definition

  • Naming

  • Manifesto Development

  • Voice & Tone

  • Visual Identity

  • Brand Playbook

Branding

Our core offering. We focus on creating a distinctive brand that feels personal and inviting for your customer.

  • Strategy

  • Brand Story

  • Positioning

  • Customer Job Definition

  • Naming

  • Manifesto Development

  • Voice & Tone

  • Visual Identity

  • Brand Playbook

Branding

Our core offering. We focus on creating a distinctive brand that feels personal and inviting for your customer.

  • Strategy

  • Brand Story

  • Positioning

  • Customer Job Definition

  • Naming

  • Manifesto Development

  • Voice & Tone

  • Visual Identity

  • Brand Playbook

Creative

We make your brand feel 3D. From web design to packaging, we add layers of impact to your brand across every touchpoint.

  • Web Design

  • Packaging

  • Social Content

  • Copywriting

  • Illustration

  • Photo/Video Direction & Production

  • Signage

  • Wayfinding

  • Event Branding

  • Apparel

  • Marketing Toolkits & Templates

Creative

We make your brand feel 3D. From web design to packaging, we add layers of impact to your brand across every touchpoint.

  • Web Design

  • Packaging

  • Social Content

  • Copywriting

  • Illustration

  • Photo/Video Direction & Production

  • Signage

  • Wayfinding

  • Event Branding

  • Apparel

  • Marketing Toolkits & Templates

Creative

We make your brand feel 3D. From web design to packaging, we add layers of impact to your brand across every touchpoint.

  • Web Design

  • Packaging

  • Social Content

  • Copywriting

  • Illustration

  • Photo/Video Direction & Production

  • Signage

  • Wayfinding

  • Event Branding

  • Apparel

  • Marketing Toolkits & Templates

Creative

We make your brand feel 3D. From web design to packaging, we add layers of impact to your brand across every touchpoint.

  • Web Design

  • Packaging

  • Social Content

  • Copywriting

  • Illustration

  • Photo/Video Direction & Production

  • Signage

  • Wayfinding

  • Event Branding

  • Apparel

  • Marketing Toolkits & Templates

Insights

We help you see your brand through your customer’s eyes and find fresh ways to connect, inspire, and grow your fanbase.

  • Brand Audit

  • Brand Touchpoint Definition

  • Brand Touchpoint Development

  • Brand Ecosystem Development

  • Customer Insights

  • Brand Community Definition

Insights

We help you see your brand through your customer’s eyes and find fresh ways to connect, inspire, and grow your fanbase.

  • Brand Audit

  • Brand Touchpoint Definition

  • Brand Touchpoint Development

  • Brand Ecosystem Development

  • Customer Insights

  • Brand Community Definition

Insights

We help you see your brand through your customer’s eyes and find fresh ways to connect, inspire, and grow your fanbase.

  • Brand Audit

  • Brand Touchpoint Definition

  • Brand Touchpoint Development

  • Brand Ecosystem Development

  • Customer Insights

  • Brand Community Definition

Insights

We help you see your brand through your customer’s eyes and find fresh ways to connect, inspire, and grow your fanbase.

  • Brand Audit

  • Brand Touchpoint Definition

  • Brand Touchpoint Development

  • Brand Ecosystem Development

  • Customer Insights

  • Brand Community Definition

Our Method

Our Method

Our Method

Our core service follows a structured, creative approach honed from our in-house, cross-disciplinary experience. We ping pong between strategy and design across 4 sprints — a more focused and hands-on process that creates a brand grounded in your customer’s reality.





We adapt our method for our different services, without losing our ping-pong DNA.

Our core service follows a structured, creative approach honed from our in-house, cross-disciplinary experience. We ping pong between strategy and design across 4 sprints — a more focused and hands-on process that creates a brand grounded in your customer’s reality.





We adapt our method for our different services, without losing our ping-pong DNA.

Our core service follows a structured, creative approach honed from our in-house, cross-disciplinary experience. We ping pong between strategy and design across 4 sprints — a more focused and hands-on process that creates a brand grounded in your customer’s reality.





We adapt our method for our different services, without losing our ping-pong DNA.

Our core service follows a structured, creative approach honed from our in-house, cross-disciplinary experience. We ping pong between strategy and design across 4 sprints — a more focused and hands-on process that creates a brand grounded in your customer’s reality.





We adapt our method for our different services, without losing our ping-pong DNA.

Honed from our in-house, cross-disciplinary experience, our core branding service ping pongs between strategy and design across 4 sprints — a more focused and hands-on process that creates a brand grounded in your customer’s reality.

We adapt our method for our different services, without losing our ping-pong DNA.
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live
Sprint 1: Total Immersion
Sprint 2: Experiment with Different Futures
Sprint 3: Build and Refine
Sprint 4: Go-Live

Meet the Team

Meet the Team

Meet the Team

We’re a married creative duo with a rapid-fire mix of thinking and doing — shaped by distinct worldviews, opposite strengths, and careers built in different worlds.

We’re a married creative duo with a rapid-fire mix of thinking and doing — shaped by distinct worldviews, opposite strengths, and careers built in different worlds.

We’re a married creative duo with a rapid-fire mix of thinking and doing — shaped by distinct worldviews, opposite strengths, and careers built in different worlds.

We’re a married creative duo with a rapid-fire mix of thinking and doing — shaped by distinct worldviews, opposite strengths, and careers built in different worlds.

Portrait of Strategy Co-founder Jess
Portrait of Strategy Co-founder Jess
Portrait of Strategy Co-founder Jess
Portrait of Strategy Co-founder Jess
Portrait of Strategy Co-founder Jess
Portrait of Strategy Co-founder Jess
Jess Walker
Co-Founder | Strategy & Narrative

I’m here to define and communicate your value in a way that aligns with your customer’s deepest frustrations and desires — while interrupting familiar patterns to help you stand out.

It’s lucky then, that I’m fueled by a deep curiosity about people: why they do what they do and like what they like. Even luckier, I grew up in a multicultural family in Singapore, making me a natural codeswitcher. I am hardwired to see the invisible cues and dynamics people use to connect and belong.

Before starting Family Style, I honed my skills as a strategy consultant at IBM, then built and led a customer experience function at a fast-growing data and digital media consultancy. I draw on this strategic foundation and my anthropological instincts to help me uncover how people create identity —and how companies can co-create these identities with them.

Portrait of Design and Aesthetics Co-founder Hannah
Portrait of Design and Aesthetics Co-founder Hannah
Portrait of Design and Aesthetics Co-founder Hannah
Portrait of Design and Aesthetics Co-founder Hannah
Portrait of Design and Aesthetics Co-founder Hannah
Portrait of Design and Aesthetics Co-founder Hannah
Hannah Swann


Co-Founder | Design & Aesthetics

I’m here to find fresh and unexpected ways to signal your unique value through design. I experiment with mediums, visual cues and technology to create work that doesn’t just look good, but also speaks to something more.

Before starting Family Style, I led creative projects as an independent designer, then shifted to develop brand systems in-house at Asana and Carbon Health. I’ve built my career on balancing bold ideas with real-world needs—shaping them with purpose, without getting lost in endless iterations.

I love teaming up with diverse skill sets, pushing boundaries, and embracing the constant challenge of creating something truly original in a world of the familiar.

I’m here to find fresh and unexpected ways to signal your difference through look and feel. I experiment with mediums, visual cues and technology to create work that doesn’t just look good, but also speaks to something more.

Before starting Family Style, I led creative projects as an independent designer, then shifted to develop brand systems in-house at Asana and Carbon Health. I’ve built my career on balancing bold ideas with real-world needs—shaping them with purpose, without getting lost in endless iterations.

Creative work is exhilarating to me — teaming up with people from all kinds of backgrounds, pushing boundaries, and embracing the constant challenge of creating something truly original in a world of familiar patterns.

Our Philosophy

Our Philosophy

Our Philosophy

Make it Personal
Make it Personal
Make it Personal

We believe that since everything we make is for people, our work must speak to real needs, real wants, and real desires.

Make it Simple
Make it Simple
Make it Simple

Making things complicated is easy. Simplicity demands effort. We work to bring the clarity and focus needed for confident decisions. 

Make it Ping Pong
Make it Ping Pong
Make it Ping Pong

We bounce between strategy and design in rapid sprints, keeping ideas sharp, solutions flexible, and momentum strong. We refine and rethink until we land on something that truly works.

Make Before you Debate
Make Before you Debate
Make Before you Debate

We create, test and adapt. Less abstract debate and more concrete decisions, grounded in real observation and insight.

Team portrait of co-founders
Team portrait of co-founders
Team portrait of co-founders
Team portrait of co-founders
Team portrait of co-founders

Think we can help you get close to your customer?

Think we can help you get close to your customer?

Think we can help you get close to your customer?

Think we can help you get close to your customer?

Think we can help you get close to your customer?

Think we can help you get close to your customer?

Get in Touch

Get in Touch

Get in Touch

Get in Touch

Get in Touch

Get in Touch

Get in Touch

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.

What we Believe:

Make it Simple.

Make it Personal.

Make it Ping Pong.

Make Before you Debate.